PMP & CAPM Certifications, PDUs by PMP & CAPM certification, PDUs

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FAQ

Category: General Information Written by 11Concepts

Is 11 Concepts an authorized provider for PMP®, CAPM® and Project Management Courses, and PMI PDUs?

Of course, we are a Certified Global PMI R.E.P. (Registered Education Provider, R.E.P. = 2356) based in Georgia and Michigan, USA.

What happens after the payment?

After your payment is cleared, you will get a download link which will let you download the course. Certain courses may require us to send you a book / courses to your address. Shipping charges will apply outside U.S.

What if I am unable to download?

Please check your spam folder as some download links may end up there. In case you don't receive the download link, we will send the course electronically. Any supplemental material (such as books, PMI PMBOK® etc.) will be shipped to your billing address.

What happens after I get the course?

You study, refresh and read the course. Each course comes with a set of exercises / questions / quiz which you need to answer, and submit back to us.

How do I submit my completed exercises?

Send completed answers to 11concepts.com(atsign)gmail(dot)com

Are PMP® or CAPM® courses based on the latest PMI standards?

Yes, based on 5th Edition of PMBOK®.

I bought PMP® or CAPM® or PDU courses but have questions and need help!

Summarize your questions and email us. We will have our certified instructors respond back to you.

How do I get 35 Contact Hours required for my PMP® exam?

Our PMP® courseware will provide you the required contact hours. We will send you the certificate after you submit the exercises.

How do I get 23 Contact Hours required for my CAPM® exam?

Our CAPM® courseware will provide the required contact hours. We will send you the certificate after you submit the exercises.

How do I claim my PDUs?

After you have submitted the answers we will issue your PDU certificate. You should then visit https://ccrs.pmi.org/ , login and click on "Report PDU". We will provide you the instructions for registering PDUs with PMI.

Under which category should I report these PDUs?

In Category A: Registered Education Provider”. 

Is my payment secured?

Of course, you should not expect anything less from us. Our website is secured, encrypted and leverages secured Paypal and 2Checkout engines for payments. We do NOT store your financial information! 

Do you store my payment information?

No

Do you accept international payments?

Yes, as long as you have a credit card or debit card or a bank account, you can pay us using Paypal or 2Checkout after adding the course in the shopping cart.

Do you reward PDUs internationally?

Yes, you can buy from any country except of course MARS!

I still have questions!

Please contact us using the "contact us" form or call us at +1-248-471-0760.

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The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
PMP and PMI are registered marks of the Project Management Institute, Inc.

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