PMP & CAPM Certifications, PDUs by PMP & CAPM certification, PDUs

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30 PDUs - The Art of Communications for Managing Your Projects Effectively

Category: PDUs

$350 $279

This online / distance learning / self-study course covers an important topic relevant to all project managers: The art of communications for managing your projects effectively. At the end of this course you will earn 30 PDUs. If you are a PMP® or PgMP®, answering these questions will be rather straightforward!

How to get PDUs (PMI PDU)? 
1. Answer questions given at the end of this course. 2. Submit answers (email us) to us to get 30 PDUs.

What will you get? 
Complete course material along with the questions, sent to you electronically.

Target Audience 
All individuals aspiring to earn 30 PDUs (Professional Development Units) for maintaining their PMI certifications.

Duration 
At your pace!

What is covered in this course?
The Arts of Communications for Managing Your Projects Effectively!

Communication is defined as, "The exchange of thoughts, messages, or information, as by speech, signals, or writing". So what does that mean in the context of a project? It implies that communication is a bi-directional process where project stakeholders share various types of information by using numerous mechanisms. During a project you communicate with the project sponsors, steering committee, stakeholders, end-users, project team, the management, and peers. You, as a project manager, must continually adjust your role as a communicator.

  • You share the right information with the right people in a provider role.
  • You listen to information from other people, regardless of whether the information is right or wrong in a receiver role.
  • You reply appropriately to any information you receive in a responder role.
  • You ensure that others are communicating with team members as needed in a facilitator role.

So, how do you manage communication in a project? By building a communication plan. During the project you need to communicate information that pertains to:

  • Expectations
  • Scope (original and ongoing)
  • Status (completed and anticipated)
  • Issues and resolutions

Building a communication plan prior to the start of the project allows you determine how this project communication is going to occur. You develop your communication plan to identify:

  • All the project audiences
  • Information needed
  • Amount of detail needed
  • Frequency of information
  • Mechanisms or templates to distribute information

How do you manage expectations by effective communication? Expectations are tasks, information-sharing, and decision-making you expect others to do. Mechanisms for communicating expectations to team members include:

  • Written role descriptions
  • Informal and formal contracts
  • Kick-off meeting
  • Project work plan, standards, and procedures
  • How you manage project scope using effective communication?

The original scope information defines the boundaries of a project. It includes what the project is going to accomplish as well as what is outside the boundaries of the project. Mechanisms for communicating scope information include:

  • Project charter
  • Project Strategy
  • Release strategy
  • Training
  • Kickoff meeting
  • Formal and informal meetings
  • Demonstrations and prototypes

On an ongoing basis, you communicate scope information through change requests. Gathering this information allows you to document, log, analyze, prioritize, and negotiate which changes to implement and not implement. This information also helps you manage the infamous scope creep that happens to so many projects. The mechanisms for communicating ongoing scope information include: Change request form and Change request log

How you communicate status?

Project status information is multi-directional between you, team members, sponsors, and end-users. Depending on the recipient, the information may be at high or very detailed level. 

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